Privacy Policy

Last updated: 18 September 2026

1. Who we are

Solstice Trading, Dubai, United Arab Emirates, is responsible for personal data received through this Website. Contact: info@solsticetradingfzco.com.

2. Scope

This policy explains how we handle personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and other applicable laws.

3. Data we collect

Data you send us: name, company, email, phone number and enquiry details when you contact us by email.
Technical data: our hosting provider may log IP addresses, browser type and pages requested for security and operation.
No cookies or tracking: the Website does not use cookies, analytics or advertising trackers.

4. Why we use it

To answer enquiries, prepare quotations, carry out due diligence (KYC), perform contracts, meet legal obligations, and keep the Website secure.

5. Legal basis

Your consent when you contact us; steps before entering a contract; our legal obligations; our legitimate business interests.

6. Sharing

We do not sell personal data. We share it only with service providers (hosting, email), inspection and logistics partners when needed for your transaction, and authorities where the law requires.

7. Third-party services

Icon and font files are served from this Website itself, so no third party receives your IP address in order to display it. If you contact us using the email link, your email provider and ours process that message under their own policies.

8. International transfers

Some providers may process data outside the UAE; we use providers with appropriate safeguards.

9. Retention

Enquiry data is kept for as long as needed for the purpose, and transaction records for the period required by UAE law.

10. Security

We use HTTPS and reasonable technical and organisational measures to protect data.

11. Your rights

Access, correction, deletion, restriction, objection, and withdrawal of consent, as provided by law. Send requests to info@solsticetradingfzco.com; we reply within 30 days.

12. Children

The Website is intended for businesses and is not directed at persons under 18.

13. Changes

We may update this policy; the “Last updated” date shows the latest version.

14. Contact

info@solsticetradingfzco.com · Building A1, Dubai Silicon Oasis, Dubai, United Arab Emirates